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Saturday, 27 February 2010

When,or why, did we become so insincere?




"Hi Sir, how are you today" "How are you doing today, Sir" etc etc etc. These are the inane platitudes that greet you in most cafes and shops nowadays. I was even asked in a greasy spoon recently, after consuming egg, chips and beans, two slice and a tea, "how was it, sir", I said "fine thanks" but wish i had said "the battery eggs were delicious, the frozen chips just the right side of crispy, the catering pack beans great and the industrial spread on the value bread went down a treat", but I didn't!


I'm not blaming the staff, most of them work for poverty level wages, it's the corporate 'customer service' ethos based on profit maximisation and the blatant insincerity that I can't stomach.

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